In the 2011 J.D. Power and Associates Home Buyer/Seller Study released today, buyers and sellers award RE/MAX the highest rankings in customer satisfaction.
It’s clear: RE/MAX Associates like Cheryl Grant are the ones consumers trust most to guide them through one of the most challenging real estate markets ever seen in the U.S.
“I want to personally thank and congratulate every one of you for contributing to this prestigious recognition,” says RE/MAX Chairman and Co-Founder Dave Liniger. “It truly reflects your professional excellence, your enthusiasm for education, your commitment to distressed sellers, your individual drive, and many other qualities that serve the interests of your clients. Your efforts change lives, and those people have spoken.”
Homebuyers ranked RE/MAX on a 1,000-point scale with a score of 805 and home sellers put RE/MAX on top with 791, leading all other real estate franchises in the survey. Consumers rated RE/MAX in the following categories:
Overall satisfaction
Agent/Salesperson professionalism
Variety of additional services
Real estate office
Real estate company marketing (seller survey only)
The 2011 Home Buyer/Seller Study includes more than 4,200 evaluations from more than 3,680 respondents who bought or sold a home between March 2010 and April 2011. The study was fielded between March and May 2011. (more…)
